Blog

We’re growing at Dooley! Would you - or someone you know - be a good fit? Apply today!

COMMUNITY MANAGER

Dooley, a Cincinnati-based social media agency, is hiring for a part-time Community Manager. We’re looking for an independent, “natural born connector” who enjoys actively engaging on social media and has experience with social media content creation.

Community management is a lot more than just…managing a community. In social media marketing, a community manager is someone who advocates for a brand online and forms meaningful relationships through ongoing engagement and a consistent tone of voice.

Initially, this role will be part-time (up to 15 hours/week), but could grow into a full-time position.

Key Responsibilities:

• Managing our clients’ inbound communication: responding to incoming posts, comments, messages, and reviews

• Growing our clients’ online presence through outbound communication: going off ‘turf’ and joining related conversations and communities, building a following, engaging micro-influencers, and encouraging user-generated content (UGC)

• Live-posting during events: managing our clients’ social media during large events such as conferences and speaking engagements

• Keeping your “nose to the ground”, monitoring all online activity, and mentions

• Identifying opportunities to capitalize on positive PR, and reacting quickly and appropriately when negativity arises or during moments of crisis

Skills and Abilities:

• Demonstrated interest and ability to analyze data and present insights

• Ability to organize, prioritize and complete activities on time

• Excellent project management and communications skills

• High level of attention to detail with the ability to catch errors

• Demonstrated ability to take initiative and adapt to changing priorities

• Goal-oriented and able to work independently in remote environments

• Skilled in verbal and written communication, problem-solving and workload management

• Willingness to learn new skills and perfect work; will seek help when needed while suggesting new ways to tackle past business processes

• Proficient in the use of Microsoft Office Applications (especially Excel)

• Some experience with Facebook Ads or other social media paid platforms - preferred, but not required

Requirements:

• 3-5 years of experience in social media management

• Solid understanding of each platform’s best practices for engagement and follower growth

• Excellent writing and grammatical skills

• Ability to work quickly and independently

• Experience working directly with complex client requirements and demanding deadlines

• Positive attitude with the know-how for directing conversations to appropriate parties

• Motivated to spread positive word of mouth for each client in any way possible

• Ability to work across industries - B to B and B to C

• Availability to post/respond at most times of the day

Benefits:

• Flexible schedule

• Competitive pay

• Potential to grow into a full-time position

• Autonomy

• Working in a cutting-edge field

• Working for a growing agency with great clients

To apply

If you’re interested in rolling up your sleeves, getting your hands dirty, and working with a leader in the social media space, send an email to matthew@dooleysocial.studio with your resume and a quick summary of your relevant experience & skill set.

Please reach out today, or share with someone you know!